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Refund and Ship-Back Policy

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There are no refunds available on all products ordered.

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Straight exchanges for damaged products can be made by first contacting Proach Models by email or by phone.

Non-damaged exchanges can be made with prior approval from Proach Models.

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Any extra shipping and restocking fees for this will be the responsibility of the Purchaser.

 

Any damaged model return must be first approved by Proach Models and  

properly re-packed in the same box and materials it was shipped in.

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If a damaged model is not properly repacked and its return is not properly approved by Proach Models an exchange will not be issued.